most ignorant motherfuckers I have ever met in my entire life. Our courtesy close is "Thank you for your time and please call 1-800-Direc-Tv if you have any questions". Half of these fuckin ass clowns say shit like, "Thanks for buying this man. Oh and 1800DirecTv" WTF?? Do they not realize the point of the closing is to be courteous, not to spew out the phone number? We had one guy earlier tell a customer, "Let me finish this and then you cant talk". Another girl is doing confirmation, on tape recording, and says, "Fuck me. Hold on lady, my phone's fucking up" Four of my all time favorites are: 1) Rep: "It's a great deal ma'm, you should really take advantage of it." Cust: "I'd love to, but I don't have time to sign up right now I'm baking cookies" Rep: "Fuck you then. I hope you choke on your fucking cookies" 2) Cust: (Indian woman)"I really need to talk to my husband about this" Rep: "Lady, you're in America now. You don't have to ask him for shit" 3) Cust: (old woman)"My husband just passed away so I'm really not interested right now. Thank you though" Rep: "Lady, if you don't take it you're just gonna be bored and lonely. Might as well sign up and use it to pass the time" 4) Cust: "Man, I'd really like to, but I'd better check with the wife first" Rep: "Do you not wear the man pants? You call her from the store and ask her if it's ok to buy an extra loaf of bread too?"
the third one is fucked...how can someone say that to a widowed wife? those are some ignorant people....
If I could remember all the dumb shit I've heard here in the past year and a half. . . I mean I've seen 1700 employees come and go in that time span and most of 'em had the IQ of a walnut.
Bullshit.. I bet they said those cocky relpies after the customer hanged up. Your company would have it's ass handed to them special if the above was true
One, somebody has to file a complaint before anything comes of it. Two, most people, if they complain at all, complain to a supervisor here at our center. Most of those fall simply under unproffessionalism and is instant termination. The only thing we'd get our asses handed to us for is the swearing if the FCC ever caught wind of it. Don't act like you know shit about where I work, bud.
Well I worked for a telesales company for a week (years ago) when shit was bad. We used to pull the same shit too. They employed a load of juvenile delinquents to carry out their sales with minimum wage. People were getting sacked every week. It's the equivalent of working for McDs. I'm suprised that they actually made any sales but then most of the customers were retards too. I think the company has gone bust know. How the fuck can you stay employed when your on house arrest? Does your company know about this shit?
My company knows. Hell, I got arrested before both of my promotions. After my promotions I violated my conditional release, and was facing jail time. Company policy is that any part of management, at my level, is automatically demoted upon a leave of absence. They told me I was too valuable to demote, so if I wasn't going to be gone more than a month I could keep my position. Everybody we hire is either a convict, an ex convict, an addict, or an ex addict, and yes this includes even the top dawgs.
are y'all working on comission? i know it can get frustrating. i was a representative for the local newspaper & had to go door to door tring to sell newpaper subscriptions. I lost my patience quick. i spit on someone, i opened the gate & let this one lady's dogs out, & i had to get heify with some people. People are rude as fuck to people just doing their job. so obviously im not cut out for that. i got fired
We're working on getting commission for the reps. Right now they just make $9/hr, so long as they work 32+ hours.
yeah, the company I used to get my internet from swore at me one time when I phoned for help, because their hardware was screwing up. And I had been nothing but civil to him. yeah. I'm not ever using them again, and I tell people this story too. Word of mouth can fuck up some companies, but depends on the size/deals they offer. Some are safe despite the shittiness
