does anyone here bank with citizens bank?

so, i went to the ymca so sign up for the gym, and it's 150 for 6 months, and i was like its a bit pricy, but the only one i can walk to, so i'll have to deal.

so they ran my card and it got denied. so i came home and looked at my bank statement online.

i have a service charge for one hundred and fifty fucking dollars from march 4. and all it says is service charge, theres no explanation and they won't work it out on the phone and i have no ride to the bank, and i want to know what the fuck they charged me 150 fucking dollars for.

what the fuck.

 

I know nothing about that bank.However I'm assuming you had a problem with customer service because most likely you spoke to some outsourced robot in India etc.You can try calling the fraud department,hopefully you will get someone 'competent'.If you still do not get a result max out the card and do not pay them back-free money,and there is NOTHING they can do about it.Credit cards are not worth the hassles anymore.They used to play fair now they are legalized loan sharks.

 

Could be a scam.

Did you have your card swiped at a suspicious place March 4th? Was that the day you went to the YCMA?

Someone might have installed a device that reads the magnetic strip on the card and wired your funds their bank account. Those kind of scams happen all the time, that is why banks began installing those protected card insert devices at their ATM stations.

 

That is really really bad advice and surprisingly irresponsible considering your age. There is plenty bad that can happen in that situation.

I banked with citizens but rarely use them and usually only have a few 20s in it.

Service charge? Demand an answer, speak to a representative and have them go over transactions piece by piece.

150 for a service charge seems bogus. Maybe monthly fees wrapped into one? Like a yearly overdraft protection? needless to say, demand a refund, always demand to speak to higher ups and supervisors and explain your side of the story politely.

Just don't listen to Mr. Max out your card, because the bank will turn the case over to a collection agency.

 

I used to, around 2 years ago.
After dealing with them, I now get payed in cash and avoid banks like the plague.
I had a friend who put in 5k there once and the woman put it in someone elses account by accident. Talk about fogged up!

 

I hate them! Which reminds me I need to close my bank account with them