computer virus help

my computer definitely has a virus - it wont let me open certain things and the sound is no longer working... i have a program called malwarebyte's anti-malware which i cannot even open (i think the virus is stopping it from opening)
can anyone suggest anything for me to do or download or am i fucked?

 

Try RKill it comes in 4 differant file extensions because your virus might not be letting you run executables for example. Heres the link, if it doesnt work i'll try find something else, you can run hijack this and i can check your logfile for you if you want.

http://www.technibble.com/rkill-repair-tool-of-the-week/

info
Rkill – Repair Tool of the Week

The malware world is changing. It’s getting smarter.
In fact, some infections will detect that you have launched an anti-malware tool such as MalwareBytes and close it down as soon as you open it, which makes your job much harder. This is the exact situation Rkill is designed for.

Rkill is a small, freeware and portable tool designed to terminate active malware processes allowing you to use other removal tools. Rkill is made by a Microsoft MVP “Lawrence Abrams” and is available in 4 different extensions. An .EXE, .COM, .SCR and a .PIF file.
The reason why Rkill comes in 4 different versions is because some malware will block .EXE files in an attempt to prevent you from running other malware removal tools, so this gets around that problem.

I tested this tool on a virtual machine which I had infected with a fake antivirus and Rkill killed the malicious processes without any problems. Of course, I then had to delete the malicious files manually as this is not a malware removal tool, but a malware process killing tool. It just stops the malware from running right now, allowing you work your computer technician magic.

Source - Technibble (http://www.technibble.com/rkill-repair-tool-of-the-week/)

----------------------------------------------

There are 4 different types of RKILL.

- rkill.exe
- rkill.scr
- rkill.com
- rkill.pif

Once you get rkill to run I would recommend IMMEDIATELY running Malwarebytes setup.

----------------------------------------------

Rkill is not a rogue and malware scanner or remover. It is a useful tool that will assist your anti-malware by terminating the malicious processes. It does not a user interface and there is no need to configure. Once you execute rkill, it will only look for malicious processes that were added by Trojans or any other rogue and malware. If your anti-malware or anti-virus will continue to run when there’s fraud tool infection, you can still use rkill to assist the malware scanners because rkill will successfully terminate the malicious processes which will help the anti-malware in cleaning the system. Temporary disable your anti-malware’s real-time protection when it detected rkill as malicious or suspect.

Keep Rkill files handy by storing it in your flash drive or in any location of your hard-drive. You’ll never know when you will need a great program!

Read more: http://www.brighthub.com/computing/smb-security/articles/59807.aspx


See screenshots for examples of RKILL.

.:MALWAREGURU:. v1.1

 

Wait.. your sound ICon is missing? or you have no sound at all?. What kinda PC is this?

if your running windows and your sound icon vanishes. restart your PC and it should return..

other than that. whatever chris says sounds like he knows..

 

yea the audio isnt working at all, its not just the icon
and im sure its this fucking virus

im doing what chris said now

 

your fucked dude! The virus got to the mother board.

 

You'll probably have a much easier time either booting in safe mode or better still, booting off a CD.
Those will probably prevent any malware starting up and getting in the way.

 

^^ i agree also go to start menu/run, type in msconfig, hit run. click start up and disable any thing that looks suspicious. if you dont know if the program is safe or not here is a website that will tell you. http://www.bleepingcomputer.com/startups/

good luck viruses are tricky fuckers.

 

Worst case scenario you can always use the recovery disc and restore you computer to factory condition

Hotwater

 

MSconfig misses all sorts of stuff.
Autoruns by microsoft/sysinternals does a better job.

Depends what kind of recovery disc, many of them are rubbish. If it's an actual windows/whatever installation disc it'll do though. Just reformat first if you're not sure whether you've got rid of any dodgy bits.

 

First don't just assume it's a virus. The only way a virus or malware is going to interfere with your sound is if it is trying to use the same memory space as the sound drivers.

Go into device manager and check to see if there are any hardware conflicts with your sound card.

Have you installed or updated any new hardware or drivers prior to it happening?

Is it a laptop, a brand name PC, a custom "white box, or a self built system?

Most brand name PC's are pretty crappy and are often the victim of hardware conflicts, especially when updating drivers or after automatic updates.

Heres a tip, never allow automatic updates to update any hardware drivers.
Microsoft is horrible with keeping the hardware driver libraries up to date and will often direct you to OLD drivers.

There are specific steps to take when diagnosing computer problems and the very first place to start is;
Did you add any new hardware or software prior to the problem showing up.
Often you can install a new program, especially ones that start with Windows and remain resident in memory, and they will work fine, until you reboot. Some software is poorly written and will try to use memory address that are allocated to other programs/hardware.

Did you download and run any new software prior to it happening?
Virii and malware don't just "show up" they get put there by us opening and running stuff.

You can try to restore it via the restore points to a time prior to the problem. If you have it enabled, it will create a restore point prior to any new software installations. Unfortunatly, a lot of malware also installs itself into the most recent restore points, but still worth a try.

Can you run regedit?
Can you access the control panel?
You are obviously able to access the internet, so I doubt it is one of the many false anti-virus type of malware programs. They disable those features and hijack the browser.

The not being able to run certain programs suggests virus or malware, but the sound not working suggests a hardware conflict.

and NO, highly unlikely the virus "got to your motherboard". BIOS virii aren't that common and if you have a decent relatively new MOBO, it SHOULD have dual BIOS with integrated virus detection. That way if the BIOS does become infected or corrupted, the system will switch to the other BIOS chip and alert you.

Gigabyte first developed the dual BIOS, and I have used their MOBO's exclusively for over 15 years. Tried an Intel board once, it failed after a year, and the replacement failed after 6 months. I still have functioning Gigabyte boards that are 12 years old.

Don't want to sound like a commercial, but if you build your own systems, Gigabyte is about the best MOBO around, followed by Asus.

Wish I had your system in front of me, would have it solved in an hour.

 

This thread reminds me of the news special I was watching last week when a news agency deliberately disable someone computer and then called in the Geek Squad.

Everyone they sent had a different opinion on what the problem was, how to correct it, and the amount


Hotwater

 

I would have solved that problem in five minute

But I have been building and repairing PC's for over 15 years.
I'm nothing special, just have a lot experience.

 

^^great program.

 

you have to bypass the mainframe

 

sounds like you been watching the matrix

 

i wasn't able to reply to the thread because the virus got a lot worse after i posted here and i was unable to get on the internet at all, but it was a fake anti malware scam that they were trying to get me to buy and it got to the point that I could turn on my computer but I could not open anything or even get the task manager to pop up.

I took it to best buy(for their repair center) and they said they would fix it for no less than 300 dollars so I ended up getting this cheap ASUS instead because I can't afford to not have a computer right now with all the work i have to do for school.

I would still really like to fix my old computer though because there is about 60 gb's of music that took me forever to collect that I want to transfer onto here. But I really was due for an upgrade , that computer lasted about five years so I can't complain.

Its amazing how much better this 500 dollar laptop is than my old dell that was about 1500 when I first bought it

 

Try this;
http://www.howtogeek.com/howto/8693...s-live-and-other-roguefake-antivirus-malware/

 

I was attacked myself the other day by Antivirus IS which was a bitch

But I used the recovery disc and regained enough control to use system restore, and to get online to download Spyhunter Spyware Detection Tool to determine if my computer was purged


Hotwater

 

I would not bother trying to find and remove, my advice would be to use recovery discs if you have any, this will take it back to factory settings, you will then need to run all Windows updates

 

That hasn't happened to me in a LONG LONG time so I'm not too familiar with the best current software, but try to Google an antivirus software that runs on bootup. Otherwise, try copying off your documents/music onto an external hard drive while in Safe Mode or MSDOS and then plugging it into a computer that already has a virus scanner / firewall active and using that to clean up your external HD, and in the mean time, format your computer and start fresh.