Just moved to Novato, CA (which is north of San Francisco about 20 to 30 mins.)

Anyone else in the Bay area near Novato? If so hit me up!

 

Hello I'm tom shane and I think you should get married.

 

How do I rep your post ????

http://www.shaneco.com/default.aspx

HA HA HA :love:

- oh they're all so happy - see below -

What would we ever do if KGO never sent them there????????

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At Shane Co., there is a fifth "C", our commitment to you, the customer. Read what other customers had to say about their recent experience with Shane Co.

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"LOVE LOVE LOVE!! Yep, I'm in love. A few months back my fiance and I went here to take that next step and pick out an engagement ring. What girl doesn't like jewelry shopping? Well, honestly, I'm really not that into it, but going shopping for for this piece was amazingly fun! I must have looked at 20 different rings before I settled on a custom made one with a slim band and a halo. Then the now fiance choose a brilliant center stone. Needless to say, my ring is perfect (for me). Now two months I wanted to kill some time so I stumbled in here again thinking I'd look for a wedding band. Again, I tried on about 20 bands until the sales associate went into the back and picked out a ring jacket that just sparkles "like a diamond in the sky"... Every time I walk in through the doors I'm greeted by a friendly, knowledgeable, and VERY PATIENT sales associates! I'm thankful for their lifetime warranties as well! And come 5 or 10 years, I can't wait to get the center stone upgraded."

Jasmine J. - Santa Clara, CA on Yelp.com


"I have been looking for the perfect ring for 3 months. Like every girl that likes jewelry does, I went to Shane Co. Like 10 times to make sure I am getting the perfect ring. When I found the perfect ring and diamond combination I left Sarah with my boyfriend's contact information and she did the rest from there. Thanks Sarah!! You would assume that when you walk into a jewelry store it would feel like a car dealership!! NOT at Shane Co!!! Every time I went into that store I was treated with respect. I worked with 3 or 4 different sales people and never felt like I was being pushed to make a decision. As I was shopping around I realized this place had the best prices and selection, did I mention they have great CUSTOMER SERVICE? Everyone from the sales associates, goldsmiths to their cashiers have a ton of knowledge and took the time to educate me. They wanted to make sure I was happy with my selection, they didn't just want my wallet. My boyfriend now fiance worked with Sarah and said he received the same type of exceptional service. He went in on a weekend and they are really busy on the weekends but they still spend time with every customer to make sure we get the help we need. I went back two days ago to get my ring sized and they had it ready for me the next day, now that's CUSTOMER SERVICE!! Not only did they have my ring sized and ready but they sized my Mom's ring for her even though she didn't purchase it at Shane Co. I definitely recommend this place to anyone and everyone that is looking for jewelry. Best prices, GREAT customer service, lifetime warranty and a lifetime trade policy!!!"

Mirium F. - San Jose, CA on Yelp.com


"I couldn't have asked for a better wedding band shopping experience! Thank you, Shane Co! My fiance and I went shopping for wedding bands one day and decided to come to Shane Co based off a friend's recommendation... It's extremely classy inside, the staff is extremely professional, and they don't have tacky billboards or promo posters around the store. ...Larry ended up helping us out with a majority of our decisions. I ended up narrowing down my band down to two and I seriously took a good 10-15 minutes just trying them on...and back and forth and back and forth. He was really patient while waiting on us and I'm so glad he didn't rush us because I made the perfect decision. We ended up having to come back 2 more times to make my special order purchase then to pick up my ring and Larry remembered us after all that time. My fiance ended up buying a ring with Super Comfort Grip (I think that's what it's called). Of course, guys aren't used to wearing jewelry and after all our ring shopping at other stores...he ended up loving the Shane Co. ring more than any other place. The thickness and price also ended up being the best, especially with the free lifetime warranty on all products. Shane Co. was actually the only jewelry store we went to that offered free lifetime warranty which is HUGE. ...So congratulations to any newly engaged couples and I highly recommend you shop at Shane Co. for your wedding bands!"

Margaret N. - Sunnyvale, CA on Yelp.com


"I want to thank the staff at Shane Co for their awesome customer service, and especially Melanie, who made the experience fun and educational. Not only did she know the product she was selling, it didn't feel....icky. That is to say, they don't work on commission, so we felt zero pressure. Various reps would walk over and smile as we were looking at our selections, and the whole experience just felt warm.""

Joy J. - Rocklin, CA on Yelp.Com


"I just have to say that I love this place. It was suggested to us by a friend of mine who got her and her husband's ring here 10 years ago, and she would not stop gushing about the Shane Co. So when the time came we had to come here. My boyfriend and I walked in and were greeted by the nicest girl... she really knew her stuff.!! We had no idea what we wanted? what ring size my finger was, if we were even ready to buy a ring? or what the difference between cut, clarity and color even meant. I have to say we walked out of there so much more informed and with the most beautiful ring I had ever seen... The best part was, we thought we were going to have a long day of looking at a bunch of places, but this was our first place and they did not disappoint. We got to customize the ring EXACTLY the way I wanted. I also have to say how much I love how helpful and nice everyone who works here is. Anytime I go in to get my ring cleaned, No one ever makes me wait and Im always greeted with a smile. We are definitely going back for my fiancés ring when the time comes. Thank you Shane Co."

J.P - Redwood City, CA on Yelp.Com


"We have been impressed with team members at the Louisville, KY store. It is a pleasure to work with Emily Foley in looking for that perfect ring. She greets each guest with a smile and welcoming attitude. Always ready to assist all that enter. On one of the days she was off, she had Lauren help me out. Lauren also has identical charisma and charm and is a delight to work with. Thank you for this delightful experience."

Vanessa McCurdy - Louisville, KY


"I am a very difficult customer according to my wife and friends. I came into Shane Company at your Roseville location and was promptly greeted in a very friendly and comfortable manner by several staff members. Kimberly G. was the staff member that assisted me directly at that point and quickly assessed what I was in search of. I was due to get engaged and then married and am by no means a person of wealth. Kim made me comfortable and after some brief questions escorted me to an area that contained some rings that fit my desires. She was very hospitable and retrieved some beverages for me while she gave me a few moments to look at what was in the cases. Kimberly assisted me in finding what my wife and myself define as the "perfect" ring for her with no pressures and a valuable resource of information and knowledge. I want to say Thank You for having staff members such as Kimberly G. who made my experience memorable. This equates to a customer for life and nothing but exceptionally great things said to others about Shane Co."

Shawn L. Shedenhelm - California


"I wanted you to know what a wonderful time I had shopping at Shane [Co]. I told the young lady, Lauren, that my husband and I had been to three other stores looking for a bridal set and had explained that we were in a certain budget. One store, the "He went to J....." store seem not to understand that we were firm on the amount we were going to spend, but no, they just kept bringing out rings (of course I liked) but two to three thousand more than we were spending. Bye-bye! We went to two other stores but nothing they showed really hit me for the price. So your establishment is where I ended up.

I walked into Shane [Co.], of course a little uneasy and unsure of what to expect. Wow!!! What a major difference! Lauren was fantastic. I am sure she could tell I was a little nervous and she immediately made me comfortable. By the time we were done comparing this ring to that ring and this diamond in this one and such, I felt like we had known each other forever. I not only have a beautiful bridal set on, but do not have to worry that I was pressured into going out of my budget to get it.

I could go on and on, but I thought it important to let you know that I really do feel I have a friend in the diamond business and am looking forward to future purchases.

Thank you and thank you Lauren!!!"

Debra Warner - Colorado


"I just had to let you know how impressed I was with your website and all the wonderful information you provided. I had been searching the website for information on diamonds in simple terms that a layman could understand and hadn't found what I was looking for until I found you. You did a fantastic job! Your visual aids with clicking on a diamond to compare color and clarity was outstanding. Regarding any future purchases I would be happy and confident in using your company."

Isabel Kuver


"I recently bought a wedding band via ShaneCo.com, and online customer service representative Cinda N. was very helpful. She was kind, courteous, responsive with sending links and taking down information, and very personable. I receive a lot of very poor customer service, and I do not tolerate it. However I feel that it is equally important to recognize and commend those hard-working, bright customer service individuals that do stand out and offer excellent, personable service."

James Boyd - Seattle, WA