Customer Service- Ridiculous Requests and Complaints

I was just thinking today about the regular customer I used to have who would order a salad every now and then. But she couldn't eat lettuce. So we'd have to pick the lettuce out of the pre-made salad mix. She was a nice lady, so my boss started doing it for her. And the craziest part was that she ordered it so randomly that we couldn't keep a few prepped up for her in advance.

I also remember my friend taking an order and a kid bringing his hot dog back because "it looked weird." There was nothing wrong with it at all, he just thought it looked weird.

Then there was the guy who I had to make an accident report for because he ate a fork prong because he "Thought the chicken was really crunchy."

I know customer service is a pretty common industry these days, so go for it, tell your retail and food service stories.

 

Just yesterday someone ordered a shot of tequila and wanted a pickle juice chaser. I had to go to the back and get some out of a big tub of pickles.

 

When I was in retail pharmacy, there was a lady that would always call towards the end of the month and claim her dog ate her vicodin.

 

a lady once called our office in the middle of the job to complain that the carpet was the wrong colour. we called the installation crew to tell them, but turns out the carpet was still in their van. the lady saw the foam underpad and somehow thought it was her carpet.

 

I use to work customer service for a little while for a financial institution. A guy, who probably found/stole somebody's expired credit card called and tried to cohearce me into giving him the current expiration date. He was from Guam, so naturally he was an idiot. He got upset and told me he was going to ass rape me if I didn't give it to him. That's just one example in a long line of many. Unless its the only means of feeding my child, I will never work cs again.

 

Nice...

:2thumbsup:

 

lol, We had a lot of self-entitled fuckers like that after we stopped taking checks at work. "I've never bounced a check in my life, don't you know who I am???" Nope, and don't really give a fuck, company policy is no checks. My ass will get terminated immediately for accepting your check, so you can fuck off right on out the door.

 

language romana

 

Once I had a request to write "union made by n_ggers" on a cake. I refused to do it, and no one dared to complain about me. Fuck that, go home and scrawl your own hate messages on your cake. My fancy icing handwriting powers are only used for good.

 

I once had a customer call the owner and complain that I hung up on them for swearing (after warning them that I was going to hang up it they swore at me again). Didn't work out the way they planned though, since the owners are my father and uncle

 

I'm not at work, no censoring gonna happen here friend.

 

I had a client that made penis enlargement pills (Extenze). One day I was working in the CS area and I could hear one the girls on the phone. It went like this.

Customer: I bought your pills and my husbands %$@% isn't any bigger!!!
CS Rep: Well ma'am is you husband taking the pills everyday.
Customer: No
CS Rep: He has to take them everyday or else his penis isn't gonna get any bigger.
Customer: Your product sucks... I want my money back!!
CS Rep: Ok no problem we'll refund your money but you can keep the movies as a free gift.

I felt so sorry for that girl.

 

several years ago I worked at a call center for UPS customer service. I had a caller one day who said he was on the runway at the airport chasing down the UPS plane because his package needed to be on it. He demanded I call someone and stop the plane. I told him I would be happy to schedule a pick up at his house for him the next day and he told me I was fucking stupid and hung up on me.

 

HAHAHAHHAAAAAA

:rofl:

damn that's some funny shit... something you could try like ONCE with your DOCTOR

funny funny thank you

 

I have so many pharmacy stories lol.

Another time, a customer called about the magic mouthwash (<~~~teehee at magic mouthwash) we made her, and she says, "I don't know if I'm supposed to spit or swallow??"

Then commenced my hysterical laughter.

 

yea I can't even imagine all the stories you'd get working at a pharm.

wth is magic mouthwash?

 

*Insert fellatio Innuendo here*

 

It's a lidocaine/maalox/Benadryl mix

Lmao. My point exactly!