I feel the need to vent, it's really eating at me. I work at a call center where I give customer service & tech support to cell phone users. Been doing this work for several years now, not what I pictured I'd end up doing, but it's a full time job with benefits and in this economy that's nothing to sneeze at. Still, it's fatiguing and at the end of my shift I usually go home mentally wiped out. It being a call center they monitor our calls at random at lately they've been getting on our cases more and more about every little thing. Tomorrow I have to speak with my supervisor about a call I got a low score on. I'm tired of this crap. All things considered I do good work there, solving problems and saving accounts that other representatives have screwed up, but management is nitpicking us. There are a lot of little details to remember and it's hard to keep track of them all, and I'm feeling anxiety trying to hold onto a job I don't enjoy because I fear being unemployed when there are so few jobs out there, especially for someone my age, I'm 57. Still, I drove a taxi for 9 years and made a decent living at it, and I can do it again. I have a little money saved up to get by on until get the hang of cabbying again. Maybe what I'm really afraid of is change, but the change would probably do me good, my present job is starting to affect my health. I'm definitely ready for a change. It felt good to get that off my chest, put it into writing. I'll write again tomorrow after my session with my supervisor.
Perhaps you should look for a new job and then quit this one once you have found a new one. Its extremely hard to find a job now a days, im sure you know that though. I hate my job to for the most part. oh well what are we gonna do
get out as quick as you can..life's too short to have a job that wears you out My advice is the same as above..start right away to find something you like doing and then as soon as you find it tell the call center people to take their job and shove it
Find something I like doing? These days you have to take what you can get. I know people who are just barely scraping by, even know a woman who's living in a tent in a friend's back yard. I had been thinking if I hold out for a few more years I'll be that much closer to retirement and I can do whatever job I can find to tide me over until I'm eligible for social security. I've decided it's time to start thinking that way now. Working in a call center isn't exactly a career and it wouldn't be that much of a loss. It's not worth the irritation and it's time to start looking into other options, as limited as they may be.
Well they just chastised me, no big deal. No point in stressing over this job, if I ever get fired I'll apply for unemployment, if I can't get it I'll drive a cab, and if I can't do that I'll do something else and hang in there until I can retire. There are plenty of people much worse off.
Yeah sure, but you really got to do something as soon as, because it's obvious from what you've posted here that the job is draining you physically and mentally. Look into taxi driving or anything that's available while you are still employed. You're 57 and with a little luck still have quite a few years left in you yet. (that's what I'm hoping for myself anyway ) Don't let this shit job drain your life's blood man!
Sure in this economy, you have to be thankful for anything (it took me months to find an entry-level job), but it wouldn't hurt applying for some jobs you think you'd be happier with. And you could end up winning big. I recommend the job search engine, indeed.com
Thought it over, don't really want to drive a taxi either, will do it if I lose this job. If I'm going to leave this job for another it would be for something I'd want to do. I don't think this job will be quite so draining if I don't worry about losing it.
Call centers suck, but it is a job, and usually they pay ok, have benefits, etc. I've worked at a few different ones; indeed, whenever I go back to my home country to work and save money for a while, those are my go-to jobs, just because they're always hiring and there's plenty of overtime etc. But it does suck balls to work in a call center, whether it's service, support, or sales. These are dire times apparently (appears to be business as usual around these parts) and people seem to be losing their jobs a lot, so it might not be the best time to go looking for work. But it is, in my opinion, never worth it to suffer through a job you hate, certainly not long term. It's nice to have money for food and rent, but what is the point if your quality of life sucks. I won't presume to give you advice, but remember there are plenty of opportunities. It can be tricky to find them sometimes, but your "dream job," or at least something you won't hate, is out there, and you're eligible for it. I'm thinking of quitting myself, despite my current job being the best I've ever had. I still want to do it, but not full time. I resent "having" to work, and I resent spending all my time making someone else richer. Life's meant to be lived.
I wonder if you could reframe your job in your mind so that you could enjoy it more. You probably have scripts that you have to use but you could put sparkle into your voice and connect on an energy level with your customers. Might make your work more rewarding. Also try making a list of 5 things you like about your work every day. Sometimes it's not what we do but how we do it that is important Before enlihtenmwnt Chop wood carry water After enlightenment. Chop wood carry water
