I agree with you, it's easy as fuck to void an item you would definently be justified to talk to the manager
I swear... it amazes me how people here like to put themselves into a position of authority and fuck up another man's life just for some silly personal insult which they could have easily ignored. "Justified"... it does not justify you getting a man who is already suffering enough evidently fired. Just let it go, toughen up, let it go. Be a man, not society's proper etiquette bitch.
Very true Pavel, but as consumers we provide the "demand" part of the economic equation and if we're going to be treated rudely then we should consider doing something with the idea of remedying the situation. Working retail takes an enormous level of patience and many folks go to considerable effort to conduct themselves with appropriate decorum. To understand what the person has to deal with in no way means the behavior should be tolerated. Vengeance may be part of the motivation- and while I agree that nothing good will likely come of it I can fully understand the temptation to act out of anger. If we can take Carlfloydfan at his word then apart from the very innocent human error of finding himself a little short of the intended purchase, he did nothing to provoke the incident- and that the establishment has a track record of poor service- at least to him. If this is a general problem then he would be doing the business a huge favor by pointing out the shortcomings in customer service and affording them the opportunity to rectify a problem that is almost certainly certainly costing them business. Personally, I think the best thing is to let things go but I have not walked this particular walk in Carlfloydfan's shoes and therefore must assume he has the best perspective on the situation and is in the best position to decide what's best to do. I didn't read any lawsuit ideas into any of his posts here-- just a desire to provide some much needed feedback. The only advice I could give would be to keep it cool and businesslike and I have the sense that he does not need that advice- at least not from me.
It just all bothers me, the remedy, you know. How you have a certain set status of unhumanlike etiquette. People are forced into not being themselves through it. Seriously, remember the time you met your girlfriend's parents and you had the whole unnatural "sir ma'am" talk, or the time you had to talk to the boss for an interview, and you had to behave like a complete machine, or the time you had to dress up for a restaurant so that they would let you in. This bothers me. You do have a very good point about doing the buisness a favour... but honestly, isn't it just plainly not his buisness? It's b/w the buisness and the employee, it's their responsability to see if he's a good emoplyee... if he managed to find a way to slack off at work and behave rudly without getting fired... then, shit... congradulate him... he must be one sneaky fucker... but... stay out of it. I wasn't talking about Carl gettin' a lawyer, I was talkin about the people telling him to get a lawyer, and rantin about these kinds of lawsuits in gringolandia here. Anyhow... I would much rather have a real human get pissed at me than a machine-like human just hand me my cigarettes without any human emotion and just look away. Enjoy the moment of real life, the moment that tore you away from your little world, the moment that tore your walls down for a second. Now enjoy the breath of life, and let it go... getting back to the walking daydream your life is.
i see nothing wrong with informing an employe ror manager when you think that someone has done a remarkably sub-par job. what they do with that information is their choice. but if their employees behavioru is bad enough to drive off busienss then that manager has a right to know
But it's a life man, it's another person's life... How can you temper with it? You can just as easily not shop at that place again... but telling the manager and getting a complete stranger fired, it isn't right.
it was that employees choice to behave that way though. imean, when you get into the service industry a basic degree of civility is expected and its really not difficult ot fake your way through it. ive worked customer service for 5 yeras straight, its not that hard to plaster the fakest smile ever on your face and wish them a nice day
I know, it's not hard... but this guy isn't doing it, he isn't being fake, ya know... and he's still getting by. Somehow he got out of the whole bullshit of having to fake a smile, he's able to be his bitchy ass self in his job. I think it's more beautiful than anything.
The thing is, I have dealt with both now at this place. But, I can see that maybe I over reacted in this thread.... ...but I maintain that in the store, I was a gentleman while this dude dropped F bombs and ranted and pounded my 6 pack onto the counter. You are maybe right, maybe I should forget about it. he may be miserable..but than again, maybe he is not, I don't know, no one does. There is also the chance that maybe he has a perfectly fine life and takes things for granted. In the world of shit jobs, cashier isn't to bad. regardless, I will steer friends away from the place if it naturally comes down to it. Thanks everyone for your input, it is all good, (except for one person) I will sleep on it and if it is still on my mind, complain. I rarely complain about shit. let it roll off my back, but this really startled me.
Yes, the best revenge is living well. Letting some asshole's actions dictate your mood, gives them the keys to your emotional state. Don't let him drag you into his hell. If someone is being a dickface, just smile, walk away, and expunge their sorry existence from your memory banks.
Well, personally, I would make a complaint. It's bad for business when workers act like that and most employers would be happy to know someone they are paying is acting like that. Btw, people..come on now. I don't think the OP said he was gonna let what happened effect his life.... I can't believe all the preaching. If someone that is working threats you with that much rudeness and disrespect, you have a right to complain. That doesn't mean you're not "getting over it" or being overcome by anger or whatever. Sheesh.
stooping down to his level would be yelling back at him and cussing him out and being rude. if he acts like that to customers then he shouldnt be doing that job. firstly its not good for business, and secondly it just plain rude. he doesnt have to bow to your feet because your the customer, but he doesnt have to be a rude son of a bitch either. reporting his behaviour doesnt necessarily mean he'll definately get fired. and i doubt it will ruin his life. he obviously is not fitted to dealing with people. perhaps getting fired from that job and getting another would be the best thing that could happen to him. if i were you id send a letter to the manager and avoid the store and think no more about it. everyone has dealt with rude sales people before. usually i just walk away feeling sorry for them being so miserable and being glad im not them. but being aggressive like that is really uncalled for
You and Lucky are nicer than me. Unless I got shortchanged somehow I wouldn't give a crap about the welfare of the shop or the fate of its rude salespeople. The owner hired the asshat, not me. Let him/her deal with the consequences. I got enough to do, and there are plenty of other places to get my cigs; then again, I quit smoking 19 years ago.